The Essentials.

Australia & International:

  • All returns must email with your order number and reason for return.
  • All returns must be in their original condition, with tags attached including hygiene seal. We will not accept tampered or worn goods. 
  • All return emails must be submitted within 14 days of purchasing, international orders within 21 days.
  • We do not offer refunds (unless faulty)
  • We will except exchanges and credit notes. Once your exchange has been received, we will issue an exchange or credit note for re-purchase.
  • All sale items are final. We do not accept any returns, exchanges or credits on sale or promotion items.


Just to note.

  • In the case of a faulty item, please email us at We will incur all postage costs, so please be sure to include a receipt.
  • If the item is deemed faulty, we will provide a full refund.
  • In the case that a return does not reach us, we will not be held liable. Please ensure you use a tracking safe method.